Notes From Pastor Anthony’s Desk;
A
lady died this past January, and Citibank billed her for February and March for
their annual service charges on her credit card, and then added late fees and
interest on the monthly charge. The balance had been $0.00, now is somewhere
around $60.00. A family member placed a call to Citibank:
Family Member: "I am calling to tell you that she died in
January."
Citibank: "The account was never closed and the late fees and
charges still apply."
Family
Member: "Maybe, you should turn
it over to collections."
Citibank: "Since it is two months past due, it already has
been."
Family Member: So, what will they do
when they find out she is dead?"
Citibank: "Either report her account to the frauds division or
report her to the credit bureau, maybe both!"; Family
Member: "Do you think God will be mad at her?"
Citibank: "Excuse me?"
Family
Member: "Did you just get what I
was telling you - the part about her being dead?"
Citibank: "Sir, you'll have to speak to my supervisor."
Supervisor gets on the phone:
Family Member: "I'm calling to tell you, she died in January."
Citibank: "The account was never closed and the late fees and
charges still apply."; Family Member:
"You mean you want to collect from her estate?"
Citibank: (Stammer) "Are you her lawyer?"
Family
Member: "No, I'm her great
nephew." (Lawyer info given)
Citibank: "Could you fax us a certificate of death?"
Family
Member: "Sure." (Fax number
is given and after they get the fax)
Citibank: "Our system just isn't set-up for death. I don't know
what more I can do to help."
Family
Member: "Well, if you figure it
out, great! If not, you could just keep billing her. I don't think she will
care."
Citibank: "Well, the late fees and charges do still
apply."
Family
Member: "Would you like her new
billing address?"
Citibank: "That might help."
Family
Member: "
Citibank: "Sir, that's a cemetery!"
Family Member: "What do you do with dead people on your planet?
Sometimes
we make the simplest of things the most difficult, like salvation. It is as
easy as realizing you’re lost, believing Jesus can save and asking for
forgiveness with the willingness to stay out of sin. Don’t try to complicate
the matter, just accept it as it is. Have a great 4th of July
In
my prayers,
Pastor Anthony
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Updated: May 24, 2007